When can I expect to receive my order?

Our goal is to deliver your order at the best time for planting in your area. We even monitor weather conditions at shipping time to make sure your order will arrive safely.

Our two main shipping seasons are spring and fall. In general, bulbs and perennials that bloom in spring, such as tulips, daffodils and crocuses, are delivered and planted in the fall. Flowers that bloom during the summer, such as dahlias and gladiolus, are shipped and planted in the spring. Exceptions, such as indoor gift bulbs, are noted in the product descriptions. You can always check on the current status of your order by going to the Order Status page.

What are your shipping charges?

Standard shipping charges are determined by the total dollar value of the items on your order, according to the chart below.

Please note: unfortunately, we are unable to ship to APO/FPO addresses or international addresses at this time.

Standard processing and delivery charges:

Order Total		Processing & Delivery
Up to $30	………………	$8.95
$30.01-$60	………………	$11.95
$60.01-$90	………………	$13.95
$90.01-$125	………………	$14.95
over $125	………………	$16.95

 

Can you answer my gardening question?

If you have a question about any of our selections – or about planting tips or garden solutions – our friendly and knowledgeable staff is here to help!

How do I check the current status of my order and track my shipment?

For the most recent status on your order, click here. To get the details of your order, you’ll need to log into your account, or have your customer number, your last name and your zip code at hand.

How can I make an exchange or return?

Contact customer service at 1-800-944-2250

Do you ship to all 50 states?

Yes, we ship to all 50 states including the territories of Puerto Rico and the U.S. Virgin Islands. We do not ship internationally.

Can my order be shipped to an APO or an FPO?

No, we’re sorry. Dutch Gardens cannot ship to APO and FPO addresses.

Questions?

Just click here to send an e-mail to us, or give us a call toll-free at 1-800-944-2250. We’re here to help!