Dutch Gardens Warranty

Your purchase price will be refunded on orders returned with proper postage affixed within 14 days of receipt.  If, for any reason, your merchandise does not live, please notify us within 6 months for product received between Jan.1-July 31 and 10 months for product received between Aug. 1-Dec. 31 and we will replace the product one time free of charge.

Not responsible for incidental and consequential damages; we are not responsible for any amount exceeding purchase price (exclusive of shipping and processing).

 

OUR CANCELLATION POLICY:  Only cancellation requests received on the same day your order is received are guaranteed to be honored.  All other cancellation requests must be in writing, but will not be honored if in our judgement the order is irretrievably in process.  Be sure to include your name and address with your request.  We appreciate your understanding.

OUR SUBSTITUTION POLICY:  Orders are filled by item number exactly as received.  If an item/variety is unavailable, we reserve the right to substitute an item of equal or greater value.


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The Direct Gardening Support Team
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