For each visitor to www.dutchgardens.com our web servers automatically recognize information regarding the visitor's domain name and e-mail address. Regardless of the purpose for which it is submitted, it is our policy to maintain all Personal Information as confidential, and to use such information for the following purposes:
For the specific purpose for which it was volunteered, such as purchase product, enter contests, or join mailing lists.
To track our visitor's use of the Site(s) for internal market research or other business purposes.
To notify our visitors of updates to the site(s).
We will not sell or share your email address. However, we may share your mailing address with carefully selected companies whose products may be of interest to you. At any time you may request that any such personal information, about you, be removed from our databases.
Return Check Policy
All returned checks are subject to the state allowable service fee. Returned checks may be electronically debited for the full face value of the check and the state allowable service fee.
Orders are filled by item number exactly as received. If a variety is sold out, we reserve the right to substitute one of equal or greater value. If you are not happy with the substituted item, simply contact us regarding your complaint for shipment of the original item when available or a refund.
We can only guarantee cancellation of an order if it is requested the same day the order is placed. All other cancellation requests must come to us in writing. Once we have begun shipping for the season, it is difficult to cancel an order. We appreciate your understanding.
Our One Year Guarantee
Your purchase price will be refunded on orders returned with proper postage affixed within 14 days. If, for any reason, your merchandise does not live, please notify us within one (1) year of receipt and we will replace the product free of charge.